Shipping Policy
Free Shipping Service
At Green & Grace BR Christian Life, we provide complimentary shipping on all orders within Australia. Our commitment to efficient delivery ensures your eco-spiritual products reach you safely and promptly.
Key Shipping Features:
- No minimum order requirement
- Shipped from our West Footscray facility
- Free shipping throughout Australia
- Delivery via Australia Post or StarTrack
- Standard delivery time: 3-7 business days
- Order processing: 1-2 business days
Order Processing
We process orders Monday through Friday, excluding public holidays. Orders placed before 2:00 PM AEST are typically processed the same day. Our dedicated team carefully packages your items, ensuring both books and tree saplings are protected during transit.
Special Care for Tree Saplings: We implement specialized packaging methods for our tree saplings to maintain their health during transport.
Tracking Your Order
Every order is monitored throughout its journey using Australia Post or StarTrack tracking systems. You'll receive:
- Order confirmation email immediately after purchase
- Processing confirmation within 24 hours
- Shipping confirmation with tracking number
- Delivery updates via email or SMS
Track your package status through our website or directly via the carrier's tracking portal.
Delivery Areas
We currently deliver to all Australian addresses, including:
- Metropolitan areas (2-5 business days)
- Regional areas (3-7 business days)
- Remote areas (7-14 business days)
For international shipping inquiries, please contact our customer service team.
Shipping Restrictions
Please note:
- Some tree species may have state-specific shipping restrictions due to quarantine regulations
- We cannot ship to PO boxes for orders containing tree saplings
- Additional delivery time may be required for remote locations
Contact Information
For shipping-related inquiries, please contact us:
- Phone: +61 2 8326 2043
- Email: support@batonrougechristianlifemagazine.com
- Address: Sunshine Rd, Roberts St, West Footscray VIC 3012, Australia
COVID-19 Update
Due to ongoing COVID-19 impacts, delivery times may occasionally be longer than usual. We appreciate your understanding and patience during these circumstances.